At Whiskey Mingle, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund and returns policy.

1. Returns

• You may return any unused and unopened item within 14 days of delivery for a full refund.
• To initiate a return, please contact our customer service team to obtain a return authorization.
• Returned items must be in their original packaging and accompanied by proof of purchase.

2. Refunds

• Once your return is received and inspected, we will process your refund within 14 business days.
• Refunds will be issued to the original method of payment used for the purchase.
• Please note that shipping and handling fees are non-refundable.

3. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us immediately to arrange for a replacement or refund.
• We may request photos or additional information to assist with the resolution process.

4. Exchanges

• We currently do not offer exchanges for different items. If you would like to exchange an item, you must return the original item for a refund and place a new order for the desired item.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item received is damaged or defective.
• We recommend using a trackable shipping service to ensure your return reaches us safely.

6. Exceptions

• Certain items, such as personalized or perishable goods, may not be eligible for return or refund. Please contact us for further information.

7. Contact Us

• If you have any questions or concerns about our Refund and Returns Policy, please contact our customer service team for assistance.
• Tel: +1(205) 678-1326
• Email: sales@whiskeymingle.com
• Address: 3309 Spenard Rd street whiskey mingle, Anchorage, Alabama, 99503, USA.

Note: This Refund and Returns Policy applies to purchases made directly through the Whiskey Mingle website. If you purchased our products from a third-party retailer, please refer to their refund and returns policy.