FAQs

Answers to Your Questions About Whiskey Mingle

Find answers to commonly asked questions about ordering, shipping, returns, and more at Whiskey Mingle. If you have a question that isn’t answered here, feel free to reach out to our customer service team for assistance.

  1. How do I place an order? To place an order on Whiskey Mingle, simply browse our selection of products, add your desired items to your shopping cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and confirm your order.

  2. What payment methods do you accept? We accept payment via Apple Pay, CashApp, Zelle. We do not accept cash on delivery or checks.

  3. Can I cancel or modify my order after it has been placed? Once an order has been placed, it cannot be canceled or modified. However, you may be able to return or exchange your items after they have been delivered. Please refer to our Refund and Returns Policy for more information.

  4. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on  the courier’s website.

  5. Do you ship internationally? Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. Please refer to our Shipping Policy for more information.

  6. What if my order arrives damaged or defective? If your order arrives damaged or defective, please contact our customer service team within 14 days of delivery to arrange for a replacement or refund. We may request photos or additional information to assist with the resolution process.

  7. How do I contact customer service? You can contact our customer service team via email at sales@whiskeymingle.com or through our website’s contact form. 

  8. Do you offer wholesale or bulk ordering? Yes, we offer wholesale pricing for bulk orders. Please contact our customer service team for more information and to discuss your specific needs.

  9. Are there any restrictions on purchasing alcohol? Yes, you must be of legal drinking age in your country or region to purchase alcohol from our website. We may require age verification before processing your order.

  10. Can I return or exchange personalized or engraved items? Personalized or engraved items are not eligible for return or exchange unless they arrive damaged or defective. Please contact our customer service team for assistance with damaged or defective personalized items. sales@whiskeymingle.com